This must be the year that the financial turbulence finally will convince the CEOs and CIOs that they can no longer waste their budgets and assets on failing IT projects and organizations. The book entitled: “Lean, Agile, and Six Sigma IT Management” offers 12 principles to create a high quality, high velocity and high precision IT organization. To be published in January, the book is already starting to pre-sell on this page. Send your requests for a copy including your name and contact information. The book can be purchased from this link: https://www.createspace.com/3361323
Welcome to 2009: The Year of Lean Information Technology Managment
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Center for IT Management Research 
I agree with your comments. But, I have to say that there are lots of managers who just don’t understand how important Lean can be to their operations. These managers think that if they hire someone with experience, their problem will be resolved. Not so. The process is far more important than they want to believe.
I agree with you. Experience is important, but people need to have more knowledge about how to use information system. Information technology increasingly plays a important part in companies. Therefore, although hiring someone with experience, the problems may not be resolved.
I will definitely have to pick up the book entitled: “Lean, Agile, and six Sigma IT Management”.